I had a great opportunity tonight to meet Eric T. Peterson, the author of Web Analytics Demystified, and several other web analytic colleagues. Eric has coordinated Web Analytics Wednesday all over the globe — this is a time for people to meet locally and discuss web analytics. I am just fortunate enough to live in Portland where Eric, Web Trends, and many Intel folks do.
I did not meet anyone with customer support experience like myself, but I definitely met many smart and enjoyable people. I was very impressed with how welcome I felt, and how well everyone was engaged in conversation. Kudos to Eric for putting this together — I wish that I would have attended one of these earlier. Be sure to check out Web Analytics Wednesday in your area.
Oh, and I got a copy of Web Analytics Demystified, which I will read and give a review here in the future. I also happened to order another of Eric’s books today, Web Site Measurement Hacks — looks like I have some reading to do.